The information we collect and how we collect it
We explicitly ask you when we need information that personally identifies you (the “Personal Information“). For example, during the registration process we will ask you for your name and the business name, e-mail address and other information related to the Service. Personal Information is also collected when you contact our customer support, or send us other communication, and sign up for newsletters or special offers. Additional information collected by our Website (and the Service) may include your IP address, web pages that you visit and any other data normally stored in website logs (collectively, the “Information”).
We may collect billing and account information for credit cards, payment cards or other payment systems from clients of paid versions of our Service and share this information with our billing and payment processors. We do not store credit card or payment card numbers after they have been forwarded to our billing and payment processors.
You must be above 13 years old to join our Service. We do not knowingly collect Personal Information from visitors under the age of 13. We only collect Personal Information through our Service from visitors under 13 where we have received the confirmation (via our Service and in accordance with our Terms of Service) of such student’s school and/or teacher to obtain the required parental consent for that student to use our Service and disclose the Personal Information, or where the parent of a child has signed the child up to use the Service.
Like many other websites, we use "cookies" (a small file sent to your computer by a website to allow the website to store information which uniquely identifies you) or other similar software to collect data in order to assist our users and provide them with a more personal experience visits in our Website. You can always disable cookies at your browser, but please note that if you do so, some (or all) of the features and functionality of our Service may not be available to you.
We may also use other technologies to collect anonymous non-personally identifiable information. Such information may include your IP address, browser type, referring website, site usage, and whether you opened emails you received from us.
We may post our own clients testimonials on our Website which may contain personally identifiable information. We will obtain a customer's consent to post its name along with its testimonial (unless such information was made public by the customer itself).
What we do with your information
(i) To provide the Service as well as for auditing and improving our Service.
(iii) We may use and share Information with certain third-parties that help us operate our Website and Service (e.g. cloud provider, email distribution service providers and other similar service providers). When we use such third parties, we restrict them from using or disclosing the information, except as required to perform services on our behalf or to comply with legal requirements.
(iv) We may share Information with third parties in limited circumstances, including when complying with legal process, preventing fraud or imminent harm, and ensuring the security of our services.
(v) We reserve the right to disclose your Information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, or court order.
We will retain your Information for as long as your account is active or as needed to provide our Service. You may cancel your account at any time via the interface of the Service. If you are encounter any problem in cancelling your account and you wish that we no longer use or hold your Information, please contact us via firstname.lastname@example.org. We may also retain and use your Information as necessary to comply with our legal obligations, resolve disputes, and enforce our Terms of Service.
When you send an email or other communication to ChessMatec, we may retain those communications in order to process and respond to your requests and improve our Service. Please do not send us any communication which contains confidential information. Since we are not able to evaluate whether such communication contains confidential information or not, we may retain or use such confidential information as aforesaid and such retention or use shall not be deemed as a breach of any of our obligations herein.
We may disclose general aggregate non-personal information about our users to potential business partners, investors, or the public, but we will not, without your specific permission, disclose any of your Personal Information to third parties.
Except as described herein, we do not disclose your Information or share it with third parties.
We use industry standard security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These measures include internal reviews of our data collection, storage and processing practices and security measures. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security.